FITFLOP shoes/clogs are built on microfibre-lined footbeds that are anti-bacterial AEGIS™ treated to help prevent odours.
If your shoes/clogs get WET, stuff them with towels and let them dry naturally–away from direct heat or sunlight– for at least 24 hours. Once dry they will benefit from an application of a neutral-coloured conditioner.
Note for suede or nubuck shoes/clogs:
- Treat with suede protection to assure they keep their appearance, and as with any suede footwear, try not to get them wet.
- We recommend cleaning the upper with a soft suede brush only
- Suede is a natural product. On colour-dyed footwear, some initial colour transfer onto skin or clothing should be expected. This will diminish with wear.
DO NOT PUT IN THE WASHING MACHINE/DRYER OR SUBMERGE THEM IN WATER.
We will despatch your order within 48 hours of receiving it and most orders placed before 12pm will be despatched the same day. If we are unable to fulfill your order for any reason we will let you know as soon as we are aware. The majority of orders are despatched via the Royal Mail's Recorded Signed For service, however some items are sent via Special Delivery or via Parcel Force’s 48 hr service. All items will require a signature at your end, so we recommend you use a daytime address e.g. your workplace. We regret that we do not accept international orders.
We want you to be delighted when you shop with us but we understand that with online purchasing, you may occasionally want to return items that are not suitable. If you return goods to us in their original condition, within 14 days of the date on the receipt, we will issue a refund within 48 hours of receiving the item(s). (We strongly advise using a recorded postal service.)
If you wish to exchange an item, to avoid disappointment we would recommend immediately placing a new order for the desired item. You could wait for the returned goods to arrive with us and be refunded before ordering, however, there is always a chance that the other item will sell out in this interim period.
Please return goods to the address below:
Internet Returns Department
King's Road Sporting Club
38-42 King’s Road
London
SW3 4UD